Track Your Order

Waiting for your Kyoto Bag order? Once your order has been dispatched, use your order-status link or courier tracking details to follow its journey.

How to track your order

1. Check your shipping confirmation email. Upon dispatch, we will send you an email with your AWB (tracking) number and courier partner name. Check your spam or promotions folder if you cannot find it.
2. Open your order-status link. Use the order-status link in your order confirmation or shipping confirmation email to view your order and any available shipping updates. You may be asked to verify your email address or phone number.
3. Track with the courier. Open the carrier tracking link provided in your shipping email or on your order-status page. Alternatively, visit the courier partner’s website and enter your AWB number to track your parcel.

You can also sign in to view your orders.

When will my order arrive?

For deliveries within India, estimated delivery times after dispatch are 3–5 working days for Delhi NCR and 5–10 working days for the rest of India. Sundays and national holidays are not counted as working days.

These are estimates, not guaranteed delivery dates. Kyoto Bag is not liable for delays by the courier company or postal authorities and guarantees only to hand over the consignment to the courier company or postal authorities. Please refer to our Shipping & Delivery Policy for details.

Need help with tracking?

If your tracking details are missing, your tracking link does not work, or your order has not arrived within the estimated delivery window, email support@kyotobag.com with your order number and the email address or phone number used at checkout. If you have not received a dispatch email yet, contact us for an update.